Parameters
Parameters
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string
required
This field maps to the destination API
properties.subject field.string
This field maps to the destination API
properties.content field.string (Pipeline)
required
This field maps to the destination API
properties.hs_pipeline field.string
This field maps to the destination API
properties.hs_ticket_priority field.string (Pipeline Status)
required
This field maps to the destination API
properties.hs_pipeline_stage field.[]string
required
This field maps to the destination API
associations field.[]string
This field maps to the destination API
associations field.Map<Ticket Property,string>
HI ID PII
This field maps to the destination API properties field.{
"$result_object_key": {
"archived": false,
"archived_at": "2024-07-04T10:32:12+00:00",
"associated_companies": [
{
"id": "39580875173",
"type": "contact_to_company"
}
],
"associated_contact_id": "123456",
"associated_contacts": [
{
"id": "39580875173",
"type": "contact_to_company"
}
],
"associated_deals": [
{
"id": "39580875173",
"type": "contact_to_company"
}
],
"created_at": "2024-07-04T10:32:12+00:00",
"id": "2970281109",
"pipeline_id": "123456",
"properties": {
"content": "Ticket description",
"createdate": "2024-07-16T10:41:02.266Z",
"hs_lastmodifieddate": "2024-07-16T14:27:29.505Z",
"hs_object_id": "2970281109",
"hs_pipeline": "0",
"hs_pipeline_stage": "1",
"subject": "My Subject"
},
"recently_updated_property_names": [
"subject",
"hs_pipeline_stage"
],
"updated_at": "2024-07-04T10:32:12+00:00"
}
}
{
"$result_object_key": {
"archived": "Whether the ticket was archived",
"archived_at": "When the ticket was archived",
"associated_companies": {
"id": "ID",
"type": "Type (label) of the association"
},
"associated_contact_id": "The ID of the associated contact, or the first associated contact if there are multiple",
"associated_contacts": {
"id": "ID",
"type": "Type (label) of the association"
},
"associated_deals": {
"id": "ID",
"type": "Type (label) of the association"
},
"created_at": "When the ticket was created",
"id": "ID",
"pipeline_id": "The ID of the pipeline the ticket is associated with",
"properties": {
"key": null,
"value": null
},
"recently_updated_property_names": "The properties that were updated for a webhook event triggering this event payload to be created",
"updated_at": "When the ticket was updated"
}
}
Result Object Field Details
You can use the result of the action’s data as inputs to downstream workflow actions. Each fetch action requires an object name, which nests the action’s result data inside the downstream data context in the workflow. See Passing Data Between Actions for how to set it and reference the result from downstream nodes. Here we demonstrate how to refer to this data using the prefix$result_object_key.
Fetch Action Response Object
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string
required
ID IDCEL
$result_object_key.id
Example
"2970281109"
Map<string,string>
required
HI ID PII Ticket propertiesCEL
$result_object_key.properties
Example
{
"content": "Ticket description",
"createdate": "2024-07-16T10:41:02.266Z",
"hs_lastmodifieddate": "2024-07-16T14:27:29.505Z",
"hs_object_id": "2970281109",
"hs_pipeline": "0",
"hs_pipeline_stage": "1",
"subject": "My Subject"
}
bool
required
Whether the ticket was archived
CEL
$result_object_key.archived
Example
false
timing.v1.Timestamp
When the ticket was archived
CEL
$result_object_key.archived_at
Example
"2024-07-04T10:32:12+00:00"
timing.v1.Timestamp
required
When the ticket was created
CEL
$result_object_key.created_at
Example
"2024-07-04T10:32:12+00:00"
timing.v1.Timestamp
required
When the ticket was updated
CEL
$result_object_key.updated_at
Example
"2024-07-04T10:32:12+00:00"
[]string
required
The properties that were updated for a webhook event triggering this event payload to be created
CEL
$result_object_key.recently_updated_property_names
Example
[
"subject",
"hs_pipeline_stage"
]
string
required
The ID of the pipeline the ticket is associated with
CEL
$result_object_key.pipeline_id
Example
"123456"
string
The ID of the associated contact, or the first associated contact if there are multiple
CEL
$result_object_key.associated_contact_id
Example
"123456"
[]object
required
Associated contacts
CEL
$result_object_key.associated_contacts
Example
[
{
"id": "39580875173",
"type": "contact_to_company"
}
]
[]string
required
Mapped array of: ID
CEL
$result_object_key.associated_contacts.map(x, x.id)
Example
[
"39580875173"
]
[]string
required
Mapped array of: Type (label) of the association
CEL
$result_object_key.associated_contacts.map(x, x.type)
Example
[
"contact_to_company"
]
[]object
required
Associated deals
CEL
$result_object_key.associated_deals
Example
[
{
"id": "39580875173",
"type": "contact_to_company"
}
]
[]string
required
Mapped array of: ID
CEL
$result_object_key.associated_deals.map(x, x.id)
Example
[
"39580875173"
]
[]string
required
Mapped array of: Type (label) of the association
CEL
$result_object_key.associated_deals.map(x, x.type)
Example
[
"contact_to_company"
]
[]object
required
Associated companies
CEL
$result_object_key.associated_companies
Example
[
{
"id": "39580875173",
"type": "contact_to_company"
}
]
[]string
required
Mapped array of: ID
CEL
$result_object_key.associated_companies.map(x, x.id)
Example
[
"39580875173"
]
[]string
required
Mapped array of: Type (label) of the association
CEL
$result_object_key.associated_companies.map(x, x.type)
Example
[
"contact_to_company"
]