{
  "$result_object_key": {
    "cc_emails": [],
    "company_id": null,
    "created_at": null,
    "custom_fields": null,
    "description": null,
    "due_by": null,
    "email": null,
    "email_config_id": null,
    "facebook_id": null,
    "fr_due_by": null,
    "group_id": null,
    "id": null,
    "internal_agent_id": null,
    "internal_group_id": null,
    "lookup_parameter": null,
    "name": null,
    "parent_id": null,
    "phone": null,
    "priority": null,
    "product_id": null,
    "requester_id": null,
    "responder_id": null,
    "source": null,
    "status": null,
    "subject": null,
    "tags": [],
    "ticket_type": null,
    "twitter_id": null,
    "unique_external_id": null,
    "updated_at": null
  }
}

{
  "$result_object_key": {
    "cc_emails": null,
    "company_id": null,
    "created_at": null,
    "custom_fields": null,
    "description": null,
    "due_by": null,
    "email": null,
    "email_config_id": null,
    "facebook_id": null,
    "fr_due_by": null,
    "group_id": null,
    "id": null,
    "internal_agent_id": null,
    "internal_group_id": null,
    "lookup_parameter": null,
    "name": null,
    "parent_id": null,
    "phone": null,
    "priority": null,
    "product_id": null,
    "requester_id": null,
    "responder_id": null,
    "source": null,
    "status": null,
    "subject": null,
    "tags": null,
    "ticket_type": null,
    "twitter_id": null,
    "unique_external_id": null,
    "updated_at": null
  }
}

{
  "$result_object_key": {
    "cc_emails": [],
    "company_id": null,
    "created_at": null,
    "custom_fields": null,
    "description": null,
    "due_by": null,
    "email": null,
    "email_config_id": null,
    "facebook_id": null,
    "fr_due_by": null,
    "group_id": null,
    "id": null,
    "internal_agent_id": null,
    "internal_group_id": null,
    "lookup_parameter": null,
    "name": null,
    "parent_id": null,
    "phone": null,
    "priority": null,
    "product_id": null,
    "requester_id": null,
    "responder_id": null,
    "source": null,
    "status": null,
    "subject": null,
    "tags": [],
    "ticket_type": null,
    "twitter_id": null,
    "unique_external_id": null,
    "updated_at": null
  }
}

{
  "$result_object_key": {
    "cc_emails": null,
    "company_id": null,
    "created_at": null,
    "custom_fields": null,
    "description": null,
    "due_by": null,
    "email": null,
    "email_config_id": null,
    "facebook_id": null,
    "fr_due_by": null,
    "group_id": null,
    "id": null,
    "internal_agent_id": null,
    "internal_group_id": null,
    "lookup_parameter": null,
    "name": null,
    "parent_id": null,
    "phone": null,
    "priority": null,
    "product_id": null,
    "requester_id": null,
    "responder_id": null,
    "source": null,
    "status": null,
    "subject": null,
    "tags": null,
    "ticket_type": null,
    "twitter_id": null,
    "unique_external_id": null,
    "updated_at": null
  }
}

Parameters

Hide parameters

string

This field maps to the destination API Ticket.Name field.

int64

This field maps to the destination API Ticket.RequesterId field.

string

This field maps to the destination API Ticket.Email field.

string

This field maps to the destination API Ticket.FacebookId field.

string

This field maps to the destination API Ticket.Phone field.

string

This field maps to the destination API Ticket.TwitterId field.

string

This field maps to the destination API Ticket.UniqueExternalId field.

string

This field maps to the destination API Ticket.Subject field.

string

This field maps to the destination API Ticket.Type field.

int64

This field maps to the destination API Ticket.Status field.

int64

This field maps to the destination API Ticket.Priority field.

string

This field maps to the destination API Ticket.Description field.

int64

This field maps to the destination API Ticket.ResponderId field.

[]string

PII This field maps to the destination API Ticket.CcEmails field.

Map<Custom Field,dynamic (any)>

This field maps to the destination API Ticket.CustomFields field.

timing.v1.Timestamp

This field maps to the destination API Ticket.DueBy field.

int64

This field maps to the destination API Ticket.EmailConfigId field.

timing.v1.Timestamp

This field maps to the destination API Ticket.FrDueBy field.

int64

This field maps to the destination API Ticket.GroupId field.

int64

This field maps to the destination API Ticket.ParentId field.

int64

This field maps to the destination API Ticket.ProductId field.

int64

This field maps to the destination API Ticket.Source field.

[]string

This field maps to the destination API Ticket.Tags field.

int64

This field maps to the destination API Ticket.CompanyId field.

int64

This field maps to the destination API Ticket.InternalAgentId field.

int64

This field maps to the destination API Ticket.InternalGroupId field.

string

This field maps to the destination API Ticket.LookupParameter field.

{
  "$result_object_key": {
    "cc_emails": [],
    "company_id": null,
    "created_at": null,
    "custom_fields": null,
    "description": null,
    "due_by": null,
    "email": null,
    "email_config_id": null,
    "facebook_id": null,
    "fr_due_by": null,
    "group_id": null,
    "id": null,
    "internal_agent_id": null,
    "internal_group_id": null,
    "lookup_parameter": null,
    "name": null,
    "parent_id": null,
    "phone": null,
    "priority": null,
    "product_id": null,
    "requester_id": null,
    "responder_id": null,
    "source": null,
    "status": null,
    "subject": null,
    "tags": [],
    "ticket_type": null,
    "twitter_id": null,
    "unique_external_id": null,
    "updated_at": null
  }
}

{
  "$result_object_key": {
    "cc_emails": null,
    "company_id": null,
    "created_at": null,
    "custom_fields": null,
    "description": null,
    "due_by": null,
    "email": null,
    "email_config_id": null,
    "facebook_id": null,
    "fr_due_by": null,
    "group_id": null,
    "id": null,
    "internal_agent_id": null,
    "internal_group_id": null,
    "lookup_parameter": null,
    "name": null,
    "parent_id": null,
    "phone": null,
    "priority": null,
    "product_id": null,
    "requester_id": null,
    "responder_id": null,
    "source": null,
    "status": null,
    "subject": null,
    "tags": null,
    "ticket_type": null,
    "twitter_id": null,
    "unique_external_id": null,
    "updated_at": null
  }
}

Result Object Field Details

You can use the result of the action’s data as inputs to downstream workflow actions. Each fetch action requires an object name, which nests the action’s result data inside the downstream data context in the workflow. See Passing Data Between Actions for how to set it and reference the result from downstream nodes. Here we demonstrate how to refer to this data using the prefix $result_object_key.

Fetch Action Response Object

Hide fields

string

Description coming soon

CEL

$result_object_key.name

Example

null

int64

Description coming soon

CEL

$result_object_key.requester_id

Example

null

string

Description coming soon

CEL

$result_object_key.email

Example

null

string

Description coming soon

CEL

$result_object_key.facebook_id

Example

null

string

Description coming soon

CEL

$result_object_key.phone

Example

null

string

Description coming soon

CEL

$result_object_key.twitter_id

Example

null

string

Description coming soon

CEL

$result_object_key.unique_external_id

Example

null

string

Description coming soon

CEL

$result_object_key.subject

Example

null

string

Description coming soon

CEL

$result_object_key.ticket_type

Example

null

int64

Description coming soon

CEL

$result_object_key.status

Example

null

int64

Description coming soon

CEL

$result_object_key.priority

Example

null

string

Description coming soon

CEL

$result_object_key.description

Example

null

int64

Description coming soon

CEL

$result_object_key.responder_id

Example

null

[]string

required

Description coming soon

CEL

$result_object_key.cc_emails

Example

[]

object

Description coming soon

CEL

$result_object_key.custom_fields

Example

null

timing.v1.Timestamp

Description coming soon

CEL

$result_object_key.due_by

Example

null

int64

Description coming soon

CEL

$result_object_key.email_config_id

Example

null

timing.v1.Timestamp

Description coming soon

CEL

$result_object_key.fr_due_by

Example

null

int64

Description coming soon

CEL

$result_object_key.group_id

Example

null

int64

Description coming soon

CEL

$result_object_key.parent_id

Example

null

int64

Description coming soon

CEL

$result_object_key.product_id

Example

null

int64

Description coming soon

CEL

$result_object_key.source

Example

null

[]string

required

Description coming soon

CEL

$result_object_key.tags

Example

[]

int64

Description coming soon

CEL

$result_object_key.company_id

Example

null

int64

Description coming soon

CEL

$result_object_key.internal_agent_id

Example

null

int64

Description coming soon

CEL

$result_object_key.internal_group_id

Example

null

string

Description coming soon

CEL

$result_object_key.lookup_parameter

Example

null

int64

required

Description coming soon

CEL

$result_object_key.id

Example

null

timing.v1.Timestamp

required

Description coming soon

CEL

$result_object_key.created_at

Example

null

timing.v1.Timestamp

required

Description coming soon

CEL

$result_object_key.updated_at

Example

null

Events

Actions

Create Ticket

Parameters

Result Object Field Details

​Parameters

​Result Object Field Details

Parameters

Result Object Field Details